Summit strives to provide you with convenient and secure access to banking on your mobile device. However, as mobile devices such as tablets and smartphones have become the preferred way to manage and store personal information, including your account details, those devices have also become big targets for hackers and cybercrime. It is crucial to take precautions to protect your sensitive data from misuse.
Summit offers several ways to help protect your private banking information on mobile devices:
• Multi-factor account verification - helps protect your data. Set this as your preference on personal and public devices
• Timed sessions - Banking sessions that log you out of your accounts after inactivity to help keep your information confidential from anyone else who may use your device.
• Touch Authentication - adds a layer of defense by allowing access to information only by using your unique fingerprint. (Available for iPhone and Android users with touch authentication capabilities)
Here are some tips to protect your confidential information on your mobile device:
• Never lower your security settings, it is very easy for criminals to access an unsecured device. Always use the passcode feature to lock your phone. Do not give your passcode information to anyone.
• Don't store your personal data on your mobile device. Log off of mobile banking sessions when transactions are completed.
• Don't click suspicious links or attachments. While it may be difficult to spot some phishing attempts, it's important to be cautious about all communications you receive, including those claiming to be from trusted entities.
• Make sure your device’s security and software updates are current.
• Do not use free public Wi-Fi connections for banking transactions. Use your phone carrier's Internet connections for enhanced security.
• Never respond to any text messages asking you to verify your account information. Summit will never ask you for your person information via text message.
Should your device become lost or stolen, you should report these incidents to your wireless provider immediately. They may be able to locate or disable the device. Then call our Contact Center at 877-776-9722 to have mobile banking access disabled.